A non-urgent matter does not require immediate attention. Here is what may be considered a non-urgent matter:
- Changes to your website design, images, or content.
- DNS updates.
- Questions about your service.
- Account/billing information.
Our team will respond within one business day.
If this is deemed emergency support, please complete our urgent form.
Please note that if you are not on a support retainer, you will be invoiced for any changes you are looking for us to complete. For more information, please visit our Support page.